WHAT IS PUBLIC SERVICE DESIGN?

‘ACROSS-TIME
-SPACE-AND-CULTURE’

We consider design* as the conversation across time, space and culture. Giving expression to the complex cycles of multiple, independent narratives at play, joining-the-dots in ever-evolving interactions. *design as understood by Herbert A Simon in the 1960’s as ‘the human activity of converting existing situations into preferred situations’.

‘Service design’ is the extension of this into valuable methodologies, often underutilised inside governments, businesses and institutions; to bring about effective transformation, problem solving and creative ideation. This can be outworked in many ways; from culture creation to digital empowerment, institutional wayfinding or the spread of ideas, CSR optimisation or social problem solving. We exist to meet the challenges set by our partners, directing our insight (as designers) into meaningful initiatives, shaping new and existing programs – spiralling virtuously towards elegant outcomes.

WE ARE A PARTNER TO ORGANISATIONS, NGO’S AND CHARITIES; EMPOWERING OUR CLIENTS TO UTILISE DESIGN IN NEW AND USEFUL WAYS, FOR THE BETTERMENT OF US ALL.